Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of US Natural Fibers. The collective work includes works that are licensed to US Natural Fibers Copyright 2016, US Natural Fiber ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with US Natural Fibers or purchasing US Natural Fibers products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with US Natural Fibers or to purchase US Natural Fibers products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by US Natural Fibers. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of US Natural Fibers used in the site are trademarks or registered trademarks of US Natural Fibers.

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, US Natural Fibers disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. US Natural Fibers does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. US Natural Fibers does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
US Natural Fibers shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if US Natural Fibers has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a US Natural Fibers product is mistakenly listed at an incorrect price, US Natural Fibers reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. US Natural Fibers reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, US Natural Fibers shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by US Natural Fibers without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
US Natural Fibers may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to US Natural Fibers.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Kentucky, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of US Natural Fibers products) shall be in the state or federal courts located in Louisville Kentucky. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of US Natural Fibers products) must be commenced within one (1) year after the claim or cause of action arises. US Natural Fibers’ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. US Natural Fibers may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a US Natural Fibers or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
US Natural Fibers does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, US Natural Fibers is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, US Natural Fibers reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to US Natural Fibers in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless US Natural Fibers, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Shipping & Returns

Shipping Standard Shipping and Handling fees are based on total order amount:

Shipping will be based on Fed Ex, UPS or USPS charges plus handling charges and will be added to the invoice total. Shipping will be adjusted downward for lighter items shipped via USPS. Our staff will make every effort to arrange for the most reasonable shipping. Our preferred shipping method is via Fed Ex ground. For other shipping arrangements, contact the US Natural Fibers office. US Natural Fibers reserves the right to revise shipping charges as needed.

Returns

Wholesale Customer Returns. Please contact the office. If defective merchandise was received, it will be exchanged for a like item. If like items are currently sold out, a credit will be applied to your account.

Clearance, sale or discontinued items may not be returned to US Natural Fibers and are considered sold “as is”.

Return Procedure: No refunds or credits will be made for returned products unless customer follows this procedure.
1. Customers wishing to return a product must call the office and speak with office staff.
2. Customers will have to explain the reason for return and give information about the returned product and contact information.